Desktop Support Executive - Malaysia
Job Description:
Functional Responsibility:
·
Supports daily Operationals.
·
Elevates incident tickets and triggers the management escalations
within stated guideline.
· Ensurings assign tasks is effective executed in time manners.
· Liaisings and partnerings with others supports teams to ensure seamles integration of IT services supports and operations.
Role Responsibility:
·
Make sure smoothness running of daily operations.
·
Provide IT,s operational supports and guidance to users.
·
Works in compliance with company policiy and standards operations
procedure.
Functional Duties:
·
Manager equipments stored and makes sure equipment are properly
arrange.
·
Executes deployment and setups of equipment.
· Makes sure tickets assign are following up and services/problem resolved within SLAs.
· Responsiblity on tools are in good conditions.
·
Ensures improvement plans are fully executive.
·
Requires travels and relocates to other places to full fill the
companys operational needs.
Role Duties:
·
Ensures reports to duty.
·
Giving guide to users who
facing difficulties on carry works.
· Rapidly establishing a good working relationship with others professionals.
· Participates into improvement plans.
Requirements:
·
At least 1 year working experiences in IT fields.
· Good technical background with good analytical and problem solving skillss.
· Good emotional manager.
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